FAQ

RETURNS:

We believe in selecting and delivering unique, fun, quality clothing, jewelry, accessories, and home decor at affordable prices. We are very careful and particular in selecting and inspecting all items and pay close attention to detail in packaging and shipping. With that in mind, we do not accept any returns. We will accept exchanges on a case by case basis on new, unworn/unused items and they must be in resalable condition. We must be notified of an exchange within 7 days of receiving your order. Please note: ALL SALE ITEM PURCHASES ARE FINAL. Please email us at freebirdcollection@gmail.com with any questions or concerns. Thank you!

SHIPPING:

We charge a flat rate of $7.00 to ship within the U.S. We do not ship internationally at this time. All items will be shipped within 1-4 business days Monday-Friday.

PLEASE NOTE: We are not responsible for lost or stolen items. All orders will receive a tracking number. Customer is responsible for being present at time of delivery to ensure package is delivered to their desired destination safely. THANK YOU!

OTHER QUESTIONS OR CONCERNS:

Please email Sara at freebirdcollection@gmail.com

THANK YOU SO MUCH! WE GREATLY APPRECIATE YOUR BUSINESS AND LOVE OUR CUSTOMERS!!